Privacy Statement

This Privacy Statement applies to GIC's web site located at, and all associated sites linked to it (collectively, the “Web Site”), and to your interactions with GIC through the phone. The Privacy Statement describes our policy in relation to the processing of personal information in connection with the Web Site and in relation to your interactions with GIC through the phone. Personal information is information about you including information which can be used to identify you. Personal information about you includes information such as your name, age, address, email address, phone number, educational background etc.

If You Send Us Personal Information / Data

You may decide to send us personally identifiable information through this Web Site or through our phone conversations. The information you supply, whether through our Web Site feedback form, by sending an electronic mail message or through our phone conversations – is collected, used, disclosed and/or retained by us for the purpose of processing your request or inquiry.

When you choose to send an electronic mail message, website feedback form to us or interact with us through the phone, you are consenting to GIC’s collection, use, disclosure and/or retention of your information provided therein, including your personally identifiable information, in accordance with this Privacy Statement.

You consent that we and/or any of our personnel and/or agents will/may collect, use, disclose, process, retain and/or store your information for one or more of the following purposes:

  1. (a) considering and/or processing your application/transaction with us;
  2. (b) carrying out your instructions or responding to any enquiry given by (or purported to be given by) you or on your behalf;
  3. (c) administering the distribution of prizes or gifts to persons who have participated in games conducted by GIC, such as sending prize or gift redemption email to participants, sending prizes or gifts to the home addresses of the participants, and sending prize or gift delivery confirmation messages to the participants’ mobile numbers to verify that they are based in Singapore;
  4. (d) conducting research, analysis and development activities (including but not limited to data analytics, surveys and/or profiling) to improve our services and facilities in order to enhance your relationship with us or for your benefit, or to improve any of our products or services for your benefit. This may be done by collecting and storing details of how you use our services (such as your search queries); building Google Analytics code into our Web Site so that it can track metrics including visitor traffic; and extracting data from your Facebook profile (such as your name, contact details, educational background, number of followers, and Facebook posts);
  5. (e) to prevent or investigate any fraud, unlawful activity or omission or misconduct, whether relating to your relationship with us or any other matter arising from your relationship with us, and whether or not there is any suspicion of the aforementioned;
  6. (f) complying with or as required by any applicable law, governmental or regulatory requirements of any relevant jurisdiction, including meeting the requirements to make disclosure under the requirements of any law binding on us and/or for the purposes of any guidelines issued by regulatory or other authorities, whether in Singapore or elsewhere, with which we are expected to comply;
  7. (g) storing, hosting, backing up (whether for disaster recovery, Web Site maintenance or otherwise) of your personal data, whether within or outside Singapore.
  8. (h) monitoring or recording phone calls for quality assurance, employee training and performance evaluation, identity verification and our internal business operations.

(collectively, the “Purposes”).

We may/will need to disclose your information to third parties, whether located within or outside Singapore, for one or more of the above Purposes, as such third parties would be processing your information for one or more of the above Purposes. In this regard, you hereby acknowledge, agree and consent that we may/are permitted to disclose your information to such third parties (whether located within or outside Singapore) for one or more of the above Purposes and for the said third parties to subsequently collect, use, disclose and/or process your information for or more of the above Purposes. Without limiting the generality of the foregoing, such third parties include:

  1. (a) our associated or affiliated organisations or related corporations;
  2. (b) any of our agents, contractors or third party service providers that process or will be processing your personal data on our behalf including but not limited to those which provide administrative or other services to us such as mailing houses, telecommunication companies, information technology companies, data centres, and web content creators and vendors; and
  3. (c) third parties to whom disclosure by GIC is for one or more of the Purposes and such third parties would in turn be collecting and processing your personal data for one or more of the Purposes.

For the avoidance of doubt, if you indicate your "consent" herein to receive news and event updates from us, you shall have given clear and unambiguous consent to receiving such news and event updates from us via the specific mode of communication you have specified herein. Your consent shall not be regarded as withdrawn by reason that the Singapore telephone number which you have provided to us herein is registered on the Personal Data Protection Commission's national Do Not Call Registry, regardless whether such registration is or was made before, on or after you have provided your consent herein.

Cookie Policy

This Web Site uses cookies to store non-personally identifiable information – i.e. session information such as the number of times you visited our Web Site and the location you are accessing the Web Site from. Such information is anonymised and aggregated to produce statistical reports that enable us to evaluate the use of our Web Site for research purposes. You can always switch off all cookies on your computer by changing your browser settings to refuse all cookies. Please note that this may prevent some web pages from loading properly.

Links to Third-Party Websites

This Web Site contains links to third-party websites whose data protection and privacy practices may differ from ours. We are not responsible for the content and privacy practices of these other websites and encourage you to consult the privacy notices of those sites.

How To Contact Us

If you have you require more information on or access to the information which you have earlier provided to us or any enquires or feedback on our data protection policies and practices, you may write in to